For certain jobs, six stars are well deserved.
It's 6:40, Friday night. I google plumbers in my area. I call three before I called Elite. Answering machine after answering machine. Expecting another answering machine, I was taken aback by an answer. I explained my problem to Mike. He gave me an ETA of an hour and half, and would you get this, they showed up in their window. Mike came and assessed the issue. We were in desperate need of a new water heater. They left to get the tank and were back promptly. They completed a full tank replacement in right around an hour and a half. Professional. Punctual. Courteous. Would recommend 100%. Any plumber could do a good job. Elite did a GREAT job. These guys exceeded every expectation. A+++