On 11-29-18 at 5:15 PM I attempted to change a hose valve on the exterior wall of my kitchen at my house. Needless to say, like any DIY project, it went wrong quickly. The copper pipe broke off inside the cinder block wall.. The water main was shut off and now I needed to find a plumber. I went to google and saw Elite with 5 star. I contacted them. Mike answered the phone. He advised he was on another job and would be right over. He even gave me a ballpark price. He arrived about 40 minutes later. The sun was down but they got to work quickly. After about an hour the pipe was fixed and I have a new hose valve. He even change a bathtub Moen Cartridge for me before I made that into a debacle. They were gone by 7pm.DO YOURSELF A FAVOR, just call Elite before you start any plumbing project. Oh Well, it could have been worse I suppose. Great customer service.